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Terms & Conditions

Terms & Conditions

The Terms and Conditions ("T&Cs") set out the rules that govern your use of our platform, which includes but is not limited to Monopoly Casino & Sports (the "Platform"). By accessing or using the Platform in any way, you agree to be bound by these T&Cs. If you do not accept these T&Cs, please exit this page immediately and refrain from proceeding with registration.

Acceptance of the Terms

By registering an account on our Platform, you acknowledge that you have read, understood, and agree to abide by these T&Cs. These T&Cs constitute a binding contract between us (Gamesys Operations Limited) and you. We reserve the right to amend or modify the T&Cs at any time without prior notice.

Eligibility Requirements

To use our Platform, you must be:

  1. At least 18 years old (or the minimum age required by applicable law in your jurisdiction);
  2. A resident of a country where the operation of online gaming is permitted;
  3. Not prohibited from participating in online gaming under any relevant laws or regulations.

Geographic Restrictions

We operate only within jurisdictions that permit licensed operators to offer online gaming services. If you attempt to access our Platform from outside these permitted territories, we may suspend or restrict your access as a result of applicable regulatory requirements and local laws.

Account Registration Rules

  1. To register an account on the Platform, you must provide accurate and truthful information.
  2. You are required to create unique login credentials for each registration; using duplicate usernames or passwords is not permitted.
  3. Your account will be verified through our identity verification procedures, which may include checking your government-issued ID, proof of address, and other documents.

One-Account-Per-User Policy

We prohibit multi-accounting. You are only allowed to have one active registration on the Platform at any given time. Attempting to register multiple accounts or using duplicate login credentials will lead to account suspension or closure without notice.

Account Accuracy Obligations

You must maintain accurate and up-to-date information in your profile, including but not limited to contact details, age, and identity documentation. We may request additional verification at any point to ensure the integrity of our services.

Account Security Responsibilities

  1. It is your responsibility to maintain confidentiality of your login credentials.
  2. You are liable for all activities undertaken using your account, unless such use was made without authorization by a third party (for which you must notify us immediately).
  3. Failure to safeguard your account may result in unauthorized access and liability on our part.

Login Credentials & Password Protection

  1. Your password is confidential information that should not be shared with anyone else.
  2. To prevent unauthorized access, change your password periodically or use two-factor authentication where available.

Restricted Behaviour & Prohibited Activities

The following actions are prohibited:

  • Multi-accounting
  • Collusion between account holders to cheat the system
  • Manipulating software to gain an unfair advantage in gameplay
  • Bribing employees or contractors of Gamesys Operations Limited or any other affiliated company

Bonus and Promotion Rules

  1. Bonuses, including free spins and deposit bonuses, are subject to wagering requirements.
  2. You must comply with all conditions required for each promotion as specified on the Platform.
  3. If a bonus is claimed in error (e.g., incorrect account balance or gameplay), we reserve the right to void such bonuses.

Wagering & Gameplay Conditions

  1. Bets and wagers are subject to our minimum/maximum stake limits displayed within the relevant game or wager window.
  2. Our games operate according to standard rules of chance, with winning outcomes determined by our Random Number Generator (RNG).

Bonus Abuse Prevention

We monitor accounts for irregular gameplay patterns indicating potential bonus abuse. If we suspect such activity, we reserve the right to freeze and review your account.

Deposits & Withdrawals

  • You must use legitimate payment methods only.
  • Our banking procedures ensure compliance with Anti-Money Laundering (AML) regulations.
  • Verification of funds may be required for withdrawal purposes.

Verification Before Withdrawals

We reserve the right to request additional verification before processing a withdrawal, including but not limited to verifying identity documents and proof of address.

Responsible Gambling Expectations

  1. We encourage responsible gaming practices among all users.
  2. Our Responsible Gaming tools are accessible in your account settings; please use them if you need assistance with limiting bets or activity time.
  3. We have linked external support organizations, such for UK residents.

Self-Exclusion & Account Restrictions

You may self-exclude by contacting our customer support team. This will prevent all access to your account until you decide to reverse the exclusion period. Please note that this also applies to affiliated brands under the same operator if applicable.

Game Fairness & RNG Systems

Our games are designed and tested with fair play as a primary concern, using certified Random Number Generators (RNGs) from reputable third-party suppliers.

Technical Interruptions or Voided Gameplay

  • We reserve our right to void any bets or wagers affected by technical errors.
  • Please refer to the specific game rules for more information on how we handle such situations.

Suspension Or Closure of Accounts

We may suspend your access at any time if you violate these T&Cs, use duplicate accounts, engage in prohibited activities, fail to provide required documentation, or demonstrate other unauthorized behavior. In this case, please contact our support team to resolve the issue before reactivation.

Intellectual Property & Platform Ownership

  • The Platform's content and services are proprietary of Gamesys Operations Limited.
  • Re-use or reproduction is not permitted without explicit written consent from us.

Limitation of Liability

  1. We limit liability for any damages arising out of using our Platform to the extent legally permissible under applicable laws in your jurisdiction.
  2. In no event shall our total aggregate liability exceed amounts you have deposited and wagered on the Platform during a 24-hour period before such dispute occurred.

Modification of Terms

We may amend these T&Cs at any time without prior notice, with changes taking effect upon publication on this page or in the mobile app updates (if applicable). Your continued use after update acknowledges acceptance of new terms.

Contact Or Support Guidance

If you encounter an issue or need assistance using our Platform, please contact us through for prompt support and resolution.